Support Specialist

PUBLISHED: August 12, 2019
REWORKS OY, Helsinki

We’re searching for a motivated Player Support Specialist to strengthen our team! Do you have excellent written communicating skills? Are you interested in the game industry and home decorating? If you said yes, you might be a perfect match to join our small, but experienced team in Helsinki!

We’re creating a next-generation home design game called Redecor on mobile. We take excellent care of our people by providing them the compensation, work environment, and resources they need to succeed in their roles. Now you have a chance to join the team at an early stage!

As a Support Specialist, your job is to respond to queries and communicate with our players in various channels (email, social media, etc.). You’ll have an opportunity to influence your role and grow with us while we’re rolling out Redecor globally, so a proactive attitude is a must! The willingness to learn and adopt new things quickly is required.

 

WHAT WE’RE LOOKING FOR

  • Fluent written skills in English (Finnish is not required)
  • A problem-solving and delivery-focused self-starter
  • A proactive attitude and excellent organizational skills
  • Background in customer support/customer experience
  • Knowledge/interest in home decorating and game industry are a big plus
  • Technical skills are considered a plus

 

WHY JOIN OUR TEAM:

  • You can be a part of building a global, next-generation home decor game
  • You’ll be working with a motivated, experienced, and fun team in a zero-bureaucracy environment
  • You’ll have a possibility to work remotely with flexible hours; a great work-life balance
  • You can affect your role and the company
  • We offer extensive healthcare plans and great compensation

You will be located in our office at Kamppi, Helsinki. There’s also an option to start as part-time.

Does this sound like you?

Send your cover letter and CV/Linkedin profile to henna@reworksgames.com. Please mention your availability and a possible starting date.

Read more about Reworks on our website and download Redecor from the App Store!

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