Principal QA Engineer

PUBLISHED: October 24, 2018
10TONS, Helsinki

Zynga is looking for a Principal QA Engineer to join our Helsinki Studio and be part of an exciting new mobile game. The role offers an opportunity to work with a very senior team to create the next success story in mobile gaming. We are looking for a candidate who cares about quality control and has a drive to create the best possible experience for the players.

As Principal QA Engineer you will support the QA Manager in providing leadership to the QA team, and be able to use a range of directive and non-directive leadership skills to get the best from the team. You will balance delivering results with caring for the needs of your team. You will motivate and guide others to excellence, acting as a role model for organisational, technical, and creative skills, whilst showing others ‘what good looks like’. You will build, maintain and share a body of expertise concerning all aspects of the project, helping your colleagues towards a deeper understanding of the systems and concepts they are testing.

Job Purpose:

You will help design and drive execution of the QA plan, working closely with the QA Manager to formulate the best approach. You will provide hands on technical and practical QA know how for client, server and tooling support, and advise the Manager so they can make informed decisions. You will design and execute challenging and technical tests. You will also play a part across the organisation working with Principals in other teams to develop QA excellence and promote good practice across the organisation.

Key Roles & Responsibilities:

Technical/Functional

  • Become the QA expert for a given Project with an emphasis on technical and systems knowledge
  • Be hands-on in execution of test activities and ensure defects are appropriately communicated. This will include taking on features and tests which are technically or practically more challenging
  • Proactively drive tooling support to empower the test team and support live operations
  • Create and maintain test suites and cases, including generating bespoke test plans and identifying opportunities for test optimisation
  • Actively participate in requirement and design reviews of upcoming features, communicating what is expected from QA to deliver on said features
  • Identity and present opportunities for process improvements within QA and the development team at large
  • Influence meaningful QA metrics that enable the QA Manager to make decisions that improve product quality

Discipline Leadership

  • Role model and mentor who colleagues can learn from. Go out of your way to ensure everyone is always learning
  • Coordinate with off-shore QA resources, monitoring deliverables and helping to develop and grow the team’s capabilities
  • Be a strong voice for QA in planning sessions and meetings
  • Communicate and/or escalate critical issues and challenges encountered during test execution within the QA team, ensuring the QA Manager and other team members are kept up to date
  • Input towards and influence project-level decisions, best practices and test strategy, proactively challenging conventional wisdom where you see alternatives

Required Skills & Experience:

  • Strong understandings of QA processes, testing terminology and games development methodology, particularly Agile practices and concepts
  • Experience in supporting live operations
  • Experience testing in an embedded environment and developing innovative solutions to challenges
  • Grasp of technical challenges for mobile games QA e.g. hardware & device fragmentation, server/client architectures, metadata & data versioning, asset systems, metrics & analytics, payments, social features, experiments/cohorts, logging solutions, etc
  • Good quality of reporting and presentation; understanding of key QA metrics to measure success
  • Good inter-personal skills and the ability to work with a variety of individuals
  • Experience in passing on skills, e.g. teaching, mentoring, demonstrations, constructive feedback during reviews, documentation etc
  • Experience generating simple test tools e.g. scripts, matrices, bespoke test scripts

Desirable Skills

  • Experience working with outsource teams
  • Familiarity with Unity
  • Experience identifying development process problems and proposing solutions
  • ISTQB qualified
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